Information Technology

Uptime A Few Thoughts on Uptime A Few Thoughts on Uptime References One Page Summary Tools for Managing Outages Normal Accidents Configure HA Servers in Data Centers Long Road to High-Availability Testing Highly-Available Hardware Testing the Transport Side of Highly-Available Hosts

Uptime These links contain white papers I've produced discussing my experience with designing, installing, testing, and maintaining highly-available systems. A Few Thoughts on Uptime A Few Thoughts on Uptime: I pull together experience, insights into human brain functioning, and the normal accidents model. A Few Thoughts on Uptime References: The books I read which informed A Few Thoughts on Uptime. One Page Summary A Few Thoughts on Uptime: An effort to squish the entire paper onto one page. Tools for Managing Outages: Tips and techinques for handling planned downtime. General Configure HA Servers in Data Centers: An internal guide I wrote to help sys admins configure their hosts to take advantage of the highly-available power and Ethernet we provide. Focus on NetApp. Long Road to High-Availability: The psychological, operational, and process-oriented potholes I have encountered as we have gradually increased uptime. Testing Highly-Available Hardware: Tips I've developed for validating that highly-available systems can survive the loss of a component. Testing the Transport Side of Highly-Available Hosts: The ;login magazine article I wrote on this topic.